📅 Last Updated: May 2026
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Our Commitment
We stand behind every product we sell. If something goes wrong with your order, we are here to make it right through our replacement or refund policy.
1. Overview
At AroRamzan Service Seller, we are committed to ensuring your complete satisfaction with every purchase. Since we deal in digital products, our refund policy is designed to be fair while protecting both customers and our business.
⚠️ All sales of digital products are generally final once the product has been delivered and confirmed working. However, we do offer replacements and refunds in specific circumstances.
EligibleEligible for Refund or Replacement
You ARE eligible if:
- •Product was not delivered after full payment was received
- •Product delivered does not match what was ordered
- •Product stops working within the validity/subscription period (not due to your misuse)
- •Account credentials provided were invalid or incorrect at time of delivery
- •Duplicate payment was made by mistake
❌ Not EligibleNot Eligible for Refund
You are NOT eligible if:
- •Product was successfully delivered and confirmed working
- •You changed your mind after purchase
- •Account was banned or restricted due to your own actions (e.g. sharing credentials, ToS violations)
- •You provided incorrect information at time of order
- •Request is made after 7 days of delivery without a valid reason
- •Product was already used/activated and consumed
🔄 Replacement Policy
In most cases, we offer a free replacement before processing a refund. This is faster and usually resolves the issue immediately.
Replacement is offered for:
- •Netflix, Spotify, YouTube, or other streaming accounts that stop working
- •Software license keys that are invalid or already used
- •Any digital product that fails within its stated validity period
⚡ Replacements are typically processed within 1-24 hours after your request is verified.
📋 How to Request a Refund or Replacement
Follow these steps to submit your request:
1
Contact us on WhatsApp at +92 306 12187562
Provide your order details — product name, payment proof/screenshot3
Explain the issue clearly with screenshots if possible4
Our team will review and respond within 24 hours5
If eligible, replacement or refund will be processed promptly
💶 Refund Processing
Refund Methods:
- •EasyPaisa / JazzCash — refund within 1-3 business days
- •Bank Transfer — refund within 3-5 business days
- •Store Credit — instant, can be used on next order
Refund will be processed to the same payment method used for the original purchase.
⏳ Timeframes
- •Refund/replacement requests must be submitted within 7 days of delivery
- •Our team reviews requests within 24 hours
- •Approved refunds are processed within 1-5 business days
📞 Contact for Refund
To request a refund or replacement, contact us directly:
WhatsApp (Main):
+92 306 1218756
WhatsApp (Backup):
+92 306 4960320
Response Time: Within 24 hours
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